Privacy Policy
Last updated: 01-08-2026
Books & Beans respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we use it.
1. Who We Are
Books & Beans is an independent English bookstore and café based in Tilburg, the Netherlands.
If you have questions about this Privacy Policy, please contact us using the details on our Contact page.
2. What Information We Collect
Depending on how you use our website, we may collect:
Name
Email address
Billing and shipping address
Telephone number (if provided)
Order information
Payment information (processed securely through our payment providers—we do not store full payment card details)
Website usage information (such as pages visited and device information)
3. How We Use Your Information
We use your personal data to:
Process and deliver orders
Respond to enquiries
Provide customer support
Send transactional emails (order confirmations and shipping updates)
Send newsletters if you have chosen to subscribe
Improve our website and customer experience
Meet legal and accounting obligations
We will only send marketing emails if you have given your consent or where otherwise permitted by law.
4. Legal Basis for Processing
We process personal data where necessary to:
Perform a contract with you.
Comply with legal obligations.
Pursue our legitimate business interests.
Rely on your consent where required (for example, marketing emails).
5. Sharing Your Information
We only share information with trusted service providers where necessary to operate our business, including:
Payment providers
Shipping carriers
Website hosting providers
Email marketing platforms
These providers process data on our behalf and are required to protect your information.
We do not sell your personal data.
6. Cookies
Our website uses cookies and similar technologies to:
Ensure the website functions correctly.
Improve website performance.
Understand visitor behaviour.
Remember user preferences.
Where required, you will be asked for consent before non-essential cookies are placed on your device.
7. Data Retention
We only retain personal data for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations.
8. Your Rights
If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to:
Access your personal data.
Correct inaccurate information.
Request deletion of your data.
Restrict or object to processing.
Withdraw consent where processing is based on consent.
Request data portability where applicable.
Lodge a complaint with your national data protection authority.
9. Security
We take appropriate technical and organisational measures to help protect your personal information against unauthorised access, disclosure or misuse.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be published on this page together with the updated revision date.
Contact
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us.
Books & Beans
Tilburg, The Netherlands
Email: info@booksandbeansonline.nl
Website: booksandbeansonline.nl